A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Ann Arbor units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Too many Ann Arbor, MI families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Ann Arbor operation differently. Every technician on our Ann Arbor roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Removal in Ann Arbor isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Ann Arbor, MI, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Ann Arbor, MI so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in Ann Arbor who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Ann Arbor call at a time.
The most expensive Ann Arbor restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Ann Arbor line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Ann Arbor crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Ann Arbor rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Ann Arbor, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Ann Arbor properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Ann Arbor job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our Ann Arbor crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
Every Ann Arbor estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Ann Arbor, MI, most Ann Arbor calls see a technician on-site in under 60 minutes.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a Ann Arbor job done, and getting there again is on us, not you.
Our Ann Arbor team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Ann Arbor crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
We measure moisture with instruments, not guesswork, and we won't sign off on a Ann Arbor job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Ann Arbor work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Because our equipment is staged inside Ann Arbor, MI, most Ann Arbor calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the Ann Arbor job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Ann Arbor properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Ann Arbor insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Ann Arbor job as complete.
Yes, our Ann Arbor crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our Ann Arbor work — restaurants, offices, and multi-unit buildings included.
Most Ann Arbor residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Ann Arbor service, not an upsell.
We stand behind every Ann Arbor job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our Ann Arbor crews cover that full radius.
Beyond Ann Arbor itself, our coverage extends across nearby zip codes, with additional Ann Arbor, MI crews available for large-scale or commercial losses. If your address falls inside or near Ann Arbor, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Ann Arbor, Ann Arbor, MICall now and speak with a real Ann Arbor dispatcher, not a national call center.
Call +1-844-578-1604