A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians straight to your Ann Arbor address with extraction equipment already loaded and running.
Hirex Water Damage started because homeowners in Ann Arbor, MI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Ann Arbor roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Damage Repair in Ann Arbor isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Ann Arbor, MI, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Ann Arbor, MI so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in Ann Arbor who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Ann Arbor call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Ann Arbor started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Ann Arbor team and get a straight answer on how urgent it is.
We size the Ann Arbor response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Ann Arbor rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Ann Arbor, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Ann Arbor properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Ann Arbor get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our Ann Arbor crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
Every Ann Arbor estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside Ann Arbor, MI means Ann Arbor response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Ann Arbor job done, and getting there again is on us, not you.
Our Ann Arbor team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your Ann Arbor property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Every Ann Arbor job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Ann Arbor work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Ann Arbor dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every Ann Arbor job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in Ann Arbor includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Ann Arbor job as complete.
Blackwater and sewage response is a core part of what our Ann Arbor team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Ann Arbor tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Ann Arbor, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Ann Arbor jobs.
Quick extraction and drying in Ann Arbor significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Ann Arbor job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Ann Arbor and the surrounding zip codes listed below, plus neighboring communities throughout Ann Arbor, MI.
Beyond Ann Arbor itself, our coverage extends across nearby zip codes, with additional Ann Arbor, MI crews available for large-scale or commercial losses. If your address falls inside or near Ann Arbor, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Ann Arbor, Ann Arbor, MIOne call gets you a Ann Arbor-based team, not a routed national queue.
Call +1-844-578-1604