Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Ann Arbor crews are already moving. Hirex Water Damage sends licensed technicians straight to your Ann Arbor address with extraction equipment already loaded and running.

Too many Ann Arbor, MI families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Ann Arbor operation differently. Every technician on our Ann Arbor roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Damage Repair in Ann Arbor isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Ann Arbor, MI, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Ann Arbor, MI so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Talk to a Ann Arbor property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Ann Arbor call at a time.

Water damage doesn't always look dramatic at first — some of the costliest Ann Arbor jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Ann Arbor line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
From a single soaked bedroom to a commercial building with three flooded floors, our Ann Arbor teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Ann Arbor rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Ann Arbor, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Ann Arbor businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Ann Arbor job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our Ann Arbor crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Local staging inside Ann Arbor, MI means Ann Arbor response times usually beat the national average by a wide margin.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Ann Arbor job done, and getting there again is on us, not you.
Our Ann Arbor team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Ann Arbor crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Our Ann Arbor technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Ann Arbor work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Ann Arbor dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Ann Arbor job, not an add-on option.
Our Ann Arbor on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Ann Arbor job as complete.
Blackwater and sewage response is a core part of what our Ann Arbor team does, not a job we sub out.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our Ann Arbor work — restaurants, offices, and multi-unit buildings included.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Ann Arbor jobs.
Quick extraction and drying in Ann Arbor significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Our Ann Arbor coverage extends through the zip codes shown here and into nearby Ann Arbor, MI communities.
Our Ann Arbor dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Ann Arbor, MI for larger losses. If your address falls inside or near Ann Arbor, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Ann Arbor, Ann Arbor, MIReach our Ann Arbor line directly and get a technician on the way today.
Call +1-844-833-1325