A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Ann Arbor-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
Hirex Water Damage started because homeowners in Ann Arbor, MI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Ann Arbor roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Flood Damage Cleanup in Ann Arbor isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Ann Arbor, MI licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Ann Arbor, MI warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Ann Arbor property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Ann Arbor call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Ann Arbor started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Ann Arbor line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
From a single soaked bedroom to a commercial building with three flooded floors, our Ann Arbor teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Ann Arbor property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Ann Arbor homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Ann Arbor properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Ann Arbor crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Ann Arbor drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
Every Ann Arbor estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Ann Arbor, MI warehouse keeps drying equipment close, which typically puts a Ann Arbor tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our Ann Arbor dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your Ann Arbor address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Our Ann Arbor technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Ann Arbor work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Because our equipment is staged inside Ann Arbor, MI, most Ann Arbor calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Ann Arbor job, not an add-on option.
Our Ann Arbor on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our Ann Arbor crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Ann Arbor tech confirms it's safe.
Commercial response is a regular part of our Ann Arbor work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Ann Arbor home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Ann Arbor service, not an upsell.
Our Ann Arbor guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our Ann Arbor coverage extends through the zip codes shown here and into nearby Ann Arbor, MI communities.
Beyond Ann Arbor itself, our coverage extends across nearby zip codes, with additional Ann Arbor, MI crews available for large-scale or commercial losses. If your address falls inside or near Ann Arbor, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Ann Arbor, Ann Arbor, MIReach our Ann Arbor line directly and get a technician on the way today.
Call +1-844-578-1604