A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians straight to your Ann Arbor address with extraction equipment already loaded and running.
We built our Ann Arbor branch after hearing the same complaint over and over from Ann Arbor, MI property owners — the "24/7" number that never actually answers. Every technician on our Ann Arbor roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Ann Arbor isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Ann Arbor, MI, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Ann Arbor, MI so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Ann Arbor property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Ann Arbor call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Ann Arbor jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Ann Arbor team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Ann Arbor teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Ann Arbor property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Ann Arbor, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Ann Arbor accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Ann Arbor crews are trained for exactly that protocol.
On top of standard drying, our Ann Arbor crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Local staging inside Ann Arbor, MI means Ann Arbor response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a Ann Arbor job done, and getting there again is on us, not you.
A short call with our Ann Arbor dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your Ann Arbor address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
We measure moisture with instruments, not guesswork, and we won't sign off on a Ann Arbor job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Ann Arbor paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most Ann Arbor dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the Ann Arbor job before any drying equipment starts running.
Our Ann Arbor on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Ann Arbor insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Ann Arbor crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Ann Arbor accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Ann Arbor jobs.
Quick extraction and drying in Ann Arbor significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Our Ann Arbor guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Ann Arbor and the surrounding zip codes listed below, plus neighboring communities throughout Ann Arbor, MI.
Beyond Ann Arbor itself, our coverage extends across nearby zip codes, with additional Ann Arbor, MI crews available for large-scale or commercial losses. If your address falls inside or near Ann Arbor, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Ann Arbor, Ann Arbor, MICall now and speak with a real Ann Arbor dispatcher, not a national call center.
Call +1-844-833-1325