A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians straight to your Ann Arbor address with extraction equipment already loaded and running.
Hirex Water Damage started because homeowners in Ann Arbor, MI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Ann Arbor roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair in Ann Arbor isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Ann Arbor, MI, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Ann Arbor, MI so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Talk to a Ann Arbor property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Ann Arbor call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Ann Arbor started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Ann Arbor dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our Ann Arbor teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our Ann Arbor units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Ann Arbor homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Ann Arbor businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Ann Arbor get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Ann Arbor drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our Ann Arbor, MI warehouse keeps drying equipment close, which typically puts a Ann Arbor tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Ann Arbor dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Ann Arbor crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
We measure moisture with instruments, not guesswork, and we won't sign off on a Ann Arbor job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Ann Arbor work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Local staging inside Ann Arbor, MI typically gets a Ann Arbor technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every Ann Arbor job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Ann Arbor properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Ann Arbor insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
We regularly handle sewage backups in Ann Arbor using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Ann Arbor tech confirms it's safe.
We scale crews and equipment for commercial Ann Arbor accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Ann Arbor jobs.
Quick extraction and drying in Ann Arbor significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Our Ann Arbor guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our Ann Arbor crews cover that full radius.
Beyond Ann Arbor itself, our coverage extends across nearby zip codes, with additional Ann Arbor, MI crews available for large-scale or commercial losses. If your address falls inside or near Ann Arbor, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Ann Arbor, Ann Arbor, MIOne call gets you a Ann Arbor-based team, not a routed national queue.
Call +1-844-578-1604