A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Ann Arbor units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Too many Ann Arbor, MI families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Ann Arbor operation differently. Every technician on our Ann Arbor roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Mold Remediation in Ann Arbor isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Ann Arbor, MI licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Ann Arbor, MI warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Ann Arbor property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Ann Arbor call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Ann Arbor jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Ann Arbor line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Ann Arbor crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Ann Arbor units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Ann Arbor, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Ann Arbor accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Ann Arbor get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Ann Arbor drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Ann Arbor, MI means Ann Arbor response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Ann Arbor dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Ann Arbor crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Our Ann Arbor technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Ann Arbor paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Local staging inside Ann Arbor, MI typically gets a Ann Arbor technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every Ann Arbor job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Ann Arbor properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Ann Arbor insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our Ann Arbor crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Ann Arbor tech confirms it's safe.
Commercial response is a regular part of our Ann Arbor work — restaurants, offices, and multi-unit buildings included.
Most Ann Arbor residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Ann Arbor service, not an upsell.
We stand behind every Ann Arbor job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Ann Arbor and the surrounding zip codes listed below, plus neighboring communities throughout Ann Arbor, MI.
Ann Arbor is our home base, and our reach extends across Ann Arbor, MI through a network of staged equipment and on-call technicians. If your address falls inside or near Ann Arbor, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Ann Arbor, Ann Arbor, MIOne call gets you a Ann Arbor-based team, not a routed national queue.
Call +1-844-234-5373